Where to Find Copilot Chat

Overview

One of the most common questions we hear from new Copilot users: “Where do I actually find Copilot Chat?” The answer is simpler than you might think—Copilot Chat is available in multiple places across Microsoft 365, all connecting to the same unified experience.

This video shows you every way to access Copilot Chat: from your web browser to Microsoft Teams to individual Microsoft 365 apps to your mobile device. Whether you’re working at your desk or on the go, you’ll know exactly where to find Copilot Chat and how to start using it.

What You’ll Learn

• Web Access: How to access Copilot Chat from any browser
• Teams and Microsoft 365 App: Where to find Copilot Chat in your daily collaboration tools
• In-App Access: How to open Copilot Chat from within Word, Excel, PowerPoint, and other apps
• Mobile Access: Using Copilot Chat on iOS and Android devices
• Unified Experience: Understanding how all these access points connect together

Script

Hook: Copilot Chat is everywhere, if you know where to look

One of the most common questions we hear: where do I actually find Copilot Chat?

The answer: it’s in more places than you might think, and that’s by design.

Microsoft built Copilot Chat to be accessible wherever you’re working—whether that’s your browser, Teams, a specific Microsoft 365 app, or your mobile device.

Let me show you every access point.

Web access: the universal entry point

The simplest way to access Copilot Chat is through your web browser.

Just navigate to microsoft365.com/copilot. Sign in with your Microsoft 365 work or school account. And you’re in.

This is the universal entry point. It doesn’t require any app installation. It works from any browser on any operating system. If you’re on a government network using GCC, GCC High, or DoD environments, this web access point works the same way—just make sure you’re signing in with your government tenant credentials.

This is your go-to option when you need Copilot Chat and you’re not already in another Microsoft 365 app.

The Microsoft 365 app and Teams

If you work in Microsoft Teams—and most Microsoft 365 users do—Copilot Chat is already right there in your navigation bar.

By default, Copilot Chat is pinned in the left-hand navigation of Microsoft Teams. You’ll see the Copilot icon. Click it, and you’re in the chat experience.

The same is true for the Microsoft 365 app, whether you’re using it on the web, desktop, or mobile. Copilot Chat is pinned and ready to use.

For government users, availability matches your tenant type. If your organization is on GCC, GCC High, or DoD, and you have Copilot Chat enabled, you’ll see it in the same locations. If you don’t see it, check with your IT administrator—there may be licensing or policy settings that control access.

Inside individual Microsoft 365 apps

Now here’s where it gets interesting. Copilot Chat isn’t just a standalone experience. It’s also available side-by-side within the apps you already use.

In Word, Excel, PowerPoint, OneNote, and Outlook, you can open Copilot Chat directly from the ribbon. Look for the Copilot button. Click it, and Copilot Chat opens in a side panel.

This is different from the app-specific Copilot features you might have seen. Those features are contextual and scoped to the document or email you’re working on. Copilot Chat, on the other hand, is the same broad-capability chat experience you get at microsoft365.com/copilot—it just happens to be accessible without leaving your current app.

The practical advantage here: you can ask cross-application questions, access your organizational data, and get help without switching contexts. You’re in PowerPoint, you need something from SharePoint or Teams, you ask Copilot Chat, and you stay in your workflow.

Mobile access

Copilot Chat also works on your phone or tablet.

If you’re on iOS or Android, you can access Copilot Chat through the Microsoft Teams mobile app or the Microsoft 365 mobile app.

The experience is the same Copilot Chat you use on the web or desktop, just optimized for smaller screens and touch interfaces.

System requirements are straightforward: for Android, you need version 8.0 or higher. For iOS, you need a compatible recent version. Most devices from the last few years will work fine.

Mobile access is especially useful when you’re traveling, working remotely, or just away from your desk. Your Copilot Chat conversation history and context follow you across devices, so you can start a conversation on your laptop and continue it on your phone.

Close: one Copilot, many entry points

Let’s bring this together.

All of these access points—microsoft365.com/copilot, Microsoft Teams, the Microsoft 365 app, individual app ribbons, and mobile apps—they all connect to the same Copilot Chat experience.

Your conversation history follows you. Your context is shared. The capabilities are consistent.

The reason there are so many entry points is simple: Microsoft wants Copilot Chat to be available wherever you’re working, so you don’t have to break your flow to get help.

Choose the access point that fits your workflow. If you’re already in Teams, use Teams. If you’re writing a document in Word, use the ribbon. If you just need to jump in quickly, use the web.

For government users: if you don’t see these options, verify access with your IT administrator. Copilot Chat availability depends on licensing and tenant policies, and in GCC High or DoD environments, there may be additional rollout considerations.

But once you have access, you’ll find Copilot Chat everywhere you need it.

Sources & References

• Overview of Microsoft 365 Copilot Chat — Official overview of Microsoft 365 Copilot Chat, including access points and availability
• Get Started with Microsoft 365 Copilot Chat — Getting started guide showing how to access and use Copilot Chat across platforms
• Pin Copilot Chat in the Navbar — Documentation on how Copilot Chat is pinned in Microsoft 365 apps navigation
• Use Copilot Chat in Microsoft 365 Apps — Guide to using Copilot Chat within individual Microsoft 365 applications